For Patients

At Margaret Mary Health, we are committed to providing quality, compassionate care for those we serve.

Each time you visit a Margaret Mary facility, we want your experience to go as smoothly as possible. That’s why we’ve compiled this list of resources to address everything from visiting hours and bill payment to café information.

 

Appointment Checklist

Depending on the reason for your visit, this list can help you prepare.

  • Be sure you gather and bring any relevant paperwork, including copies of tests and x-rays.
  • Insurance companies often require prior-authorization or pre-certification, which means you must notify them before admission to the hospital or within 48 hours of an emergency admission. Please contact your insurance company to determine any network limitations or requirements. For a complete list of health insurance companies where MMH is an in-network provider, view Bill Payment.
  • Be prepared to provide our clerks with the following registration information:
    • Insurance company/cards
    • Current address and phone number
    • Social Security number
    • Driver’s license
    • Date of birth
    • Emergency contact information
    • Next of kin information
    • Employer information
  • Bring a list of all the medications you are currently taking.
  • Do not forget to follow any special instructions you may have been given regarding diet/medication.
  • If necessary, ask a friend or relative to accompany you to your appointment.

 

Visiting Hours

At MMH, we encourage family and friends to visit loved ones who are in the hospital. Although visitation is flexible in most areas, we do require those who visit our maternity unit to be at least 12 years of age. Of course, this rule does not apply to children who are siblings of our newborns. For the protection of our patients, visitor restrictions may also be implemented during flu season.

The main entrance of the hospital is open from 6 a.m. to 9 p.m., Monday-Friday, and 7 a.m. to 9 p.m. on the weekends. The information desk is staffed during those hours. When the main entrance doors are locked, please enter through the Emergency Services Department.

During your visit, please be sure to control noise levels and be respectful of those around you. Individuals who are ill or do not feel well should also refrain from visiting.

 

Smoking Policy

MMH is a tobacco-free facility. For the safety and health of our patients, visitors and team members, smoking and the use of tobacco products is not permitted anywhere in the hospital or on hospital grounds.

 

Interpreter Services

If you are in need of a language interpreter or sign language assistance, please notify a registration clerk or your admitting nurse. (Si usted está en necesidad de un intérprete del lenguaje o firma ayunda del lenguaje, notifique por favor un vendedor del registro, su enfermera que admite, o preferiblemente la llamanda por adelantado de la colocación así que pondemos acomodarle.)

 

Our Café

Visitors are encouraged to dine in our café or simply use it for breaks. The dining room area is open all day, however meal times are as follows:

Hot Breakfast: 7-9 a.m.

Continental Breakfast: 9-11 a.m.

Lunch: 11:30 am-1:30 p.m.

Dinner: 4:45-6:30 p.m.